FAQs

How do I work with Lapchi?

While Lapchi currently has showrooms in Chicago and Cleveland, we are also adept at assisting project needs remotely. Whether customizing a current pattern, or creating a new design altogether, all projects begin with sharing rug samples, color poms, and rendered artwork. After this initial consultation (in-person, by phone/email, by UPS), custom samples can be woven within 4 weeks for approval for full-size production.

Why does Lapchi believe so strongly in the custom rug solution?

In the past, you would have little choice but to search through piles of rugs hoping to find the perfect rug—a search that often ends in compromise. Today, with Lapchi, you can participate in the creation of a rug made to your exact specifications: a style, color and size that brings beauty and harmony to your space, in combinations of wool and silk to meet your budget.

Made-to-order rugs are produced at no additional charge to the curated selection of rugs stocked at Lapchi Showrooms.

What materials go into a handmade Lapchi rug?

Lapchi makes rugs in Nepal and Pakistan, and prioritizes natural, renewable fibers. In Nepal, according to design, we use combinations of virgin Tibetan wool, Fine silk, hand-spun raw silk, linen, nettle, and hemp. In Pakistan, we use hand-carded wool sheared from sheep grazing in the high mountains.

How is the price of a rug determined?

Materials and labor are the two most significant factors in determining rug cost.

Lapchi rugs are hand-knotted, and the number of knots in a rug contributes to labor cost. A room-size rug may have as many as 2.3 million hand-tied knots. Lapchi rugs are made from natural fibers, which are more expensive than manufactured substitutes.

What is the lead time for a custom rug?

On average it takes 3 1/2 months to produce and deliver a room-size Lapchi custom rug. The exact amount of time required depends upon the knot density, design complexity and final size of the rug. Specific delivery times can be quoted prior to order placement.

Can my Lapchi rug flourish in a pet-friendly household?

Absolutely! Lapchi hand-made rugs are the best choice for a pet-friendly household. 

Most importantly, natural fibers are safe surfaces for your pets. Furthermore, natural fibers are durable and cleanable. The lanolin contained in wool is an inherent stain-repellent, causing liquids to pool on the surface of your rug; there they can be quickly blotted with pressure from a clean cotton cloth.